Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $46,000.00 - $66,000.00
Work Schedule
Flexible
Benefits
401(k)
bonus
competitive salary
Flexible Schedule
Health Insurance
Opportunity for advancement
Paid Time Off
Training & development
Job Description
Joy Knox - State Farm Agent is a premier insurance agency committed to delivering outstanding customer service and comprehensive insurance solutions to the community. As a local branch of the renowned State Farm network, this agency prides itself on building trustworthy relationships, customizing insurance options, and ensuring client satisfaction. Dedicated to fostering a supportive and growth-oriented setting, the agency continually invests in its team members through ongoing training and career advancement opportunities. The environment at Joy Knox State Farm emphasizes collaboration, integrity, and a customer-first approach, making it an ideal workplace for individuals passionate about the insurance industry and helping... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in a receptionist or customer service role
- Strong communication skills
- Ability to multitask and stay organized
- Basic computer literacy including Microsoft Office
- Ability to engage comfortably in sales conversations
- Reliable and punctual
Job Qualifications
- Previous experience in a receptionist or customer service role
- Communication and interpersonal skills
- Organizational and multitasking abilities
- Comfortable with engaging in sales conversations
- Basic computer skills, including Microsoft Office and CRM systems
Job Duties
- Greet customers warmly in person and over the phone, directing them to the appropriate team members
- Manage appointment scheduling and office communications
- Assist in handling incoming inquiries and maintaining customer records
- Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options
- Provide excellent customer service and follow up on customers needs
- Support the team with various administrative tasks and projects
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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