Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $60,000.00 - $70,000.00
Work Schedule
Standard Hours
Flexible
Benefits
simple IRA
Licensing paid by agency
Bonus based on performance
competitive salary
Flexible Schedule
Opportunity for advancement
Paid Time Off
Training and Development
Job Description
Rock Nelson - State Farm Agent is a prominent insurance agency committed to delivering exceptional service and comprehensive insurance solutions to customers in Houston, Texas. As a leading insurance provider, the agency prides itself on fostering a collaborative and dynamic workplace environment that supports both professional growth and personal achievement. Located at 3848 S Dairy Ashford Rd., Houston, TX 77082, the office operates Monday through Thursday from 9 AM to 6 PM, emphasizing a balanced and flexible work schedule tailored to meet employee and client needs. The agency is recognized for its vibrant team culture and a strong emphasis on... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in customer service, receptionist, or related roles
- Strong communication skills
- Ability to multitask and stay organized
- Proficiency with basic computer applications
- Willingness to engage in sales-related conversations
- Ability to work Monday through Thursday, 9 AM to 6 PM
Job Qualifications
- Previous experience in a receptionist or customer service role
- Communication and interpersonal skills
- Organizational and multitasking abilities
- Comfortable with engaging in sales conversations
- Basic computer skills, including Microsoft Office and CRM systems
Job Duties
- Greet customers warmly in person and over the phone, directing them to the appropriate team members
- Manage appointment scheduling and office communications
- Assist in handling incoming inquiries and maintaining customer records
- Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options
- Provide excellent customer service and follow up on customers needs
- Support the team with various administrative tasks and projects
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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