Receptionist - State Farm Agent Team Member
Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $18.50
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional development opportunities
Flexible Schedule
Job Description
Laura Brauch - State Farm Agent is a reputable insurance agency located in Lehigh Acres, FL, committed to providing comprehensive insurance and financial services to the local community. As part of the trusted State Farm network, this agency specializes in helping customers manage the risks of everyday life, recover from unexpected events, and achieve their financial and personal dreams. The team offers a range of insurance products including auto, home, and life insurance, as well as retirement planning services. Known for its customer-first philosophy, the agency strives to deliver exceptional service and support tailored to meet the unique needs of... Show More
Job Requirements
- High school diploma or equivalent
- Proven experience in receptionist or customer service positions
- Strong communication skills
- Ability to multitask and stay organized
- Comfort with sales-related conversations
- Basic proficiency with computers and CRM software
Job Qualifications
- Previous experience in a receptionist or customer service role
- Communication and interpersonal skills
- Organizational and multitasking abilities
- Comfortable with engaging in sales conversations
- Basic computer skills, including Microsoft Office and CRM systems
Job Duties
- Greet customers warmly in person and over the phone, directing them to the appropriate team members
- Manage appointment scheduling and office communications
- Assist in handling incoming inquiries and maintaining customer records
- Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options
- Provide excellent customer service and follow up on customers needs
- Support the team with various administrative tasks and projects
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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