Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $32,000.00 - $42,000.00
Work Schedule
Standard Hours
Benefits
401(k) matching
Health Insurance
Opportunity for advancement
Paid Time Off
Training and Development
Wellness resources
Job Description
Kirk Menard Jr State Farm Agency is a prominent insurance agency committed to delivering outstanding service to its customers. As a part of the well-respected State Farm network, the agency focuses on helping individuals manage the risks of everyday life, recover from unexpected events, and achieve their dreams through comprehensive insurance and financial services. The agency, operated by a second generation State Farm agent, offers a diverse range of products including auto insurance, home insurance, life insurance, retirement planning, business insurance, college planning, health insurance, and renters insurance. The agency fosters a fun, energetic, and supportive work environment, which contributes... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in receptionist or customer service roles
- Strong communication and interpersonal abilities
- Ability to multitask and stay organized
- Basic computer proficiency including Microsoft Office and CRM systems
- Willingness to engage in customer sales conversations
- Passion for providing excellent customer service
Job Qualifications
- Previous experience in a receptionist or customer service role
- Communication and interpersonal skills
- Organizational and multitasking abilities
- Comfortable with engaging in sales conversations
- Basic computer skills including Microsoft Office and CRM systems
Job Duties
- Greet customers warmly in person and over the phone directing them to the appropriate team members
- Manage appointment scheduling and office communications
- Assist in handling incoming inquiries and maintaining customer records
- Engage in conversations with prospective and existing customers identifying opportunities to offer insurance options
- Provide excellent customer service and follow up on customers needs
- Support the team with various administrative tasks and projects
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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