Receptionist - State Farm Agent Team Member

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $35,000.00 - $50,000.00
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Work Schedule

Flexible
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Benefits

Life insurance
Disability insurance
Licensing paid by agency
Bonus based on performance
competitive salary
Flexible Schedule
Opportunity for advancement
Paid Time Off
Training and Development

Job Description

Julie Franks - State Farm Agent is a well-established insurance agency that has been serving the Taft community with dedication and excellence since 2003. With a proud history rooted in customer care and risk management, our agency operates with a mission to help people manage the risks of everyday life, recover from unexpected events, and realize their dreams. We are committed to providing personalized insurance solutions and exceptional service that meets the unique needs of each client. Our office is led by Julie Franks, a State Farm agent and a proud graduate of THUS & TC, who brings years of... Show More

Job Requirements

  • High school diploma or equivalent
  • Previous experience in a receptionist or customer service role
  • Ability to communicate effectively both verbally and in writing
  • Strong organizational skills
  • Proficiency with basic computer applications including Microsoft Office
  • Willingness to engage in customer sales conversations
  • Bilingual Spanish preferred but not required

Job Qualifications

  • Previous experience in a receptionist or customer service role
  • Excellent communication and interpersonal skills
  • Strong organizational and multitasking abilities
  • Comfortable with engaging in sales conversations
  • Basic computer skills, including Microsoft Office and CRM systems
  • Bilingual Spanish preferred

Job Duties

  • Greet clients warmly in person and over the phone, directing them to the appropriate team members
  • Manage appointment scheduling and office communications
  • Assist in handling incoming inquiries and maintaining customer records
  • Engage in sales conversations with prospective and existing clients, identifying opportunities to offer insurance solutions
  • Provide excellent customer service and follow up on client needs
  • Support the team with various administrative tasks and projects

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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