Receptionist - State Farm Agent Team Member

Job Overview

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Employment Type

Hourly
Full-time
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Compensation

Type:
Hourly
Rate:
Range $17.00 - $18.00
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Work Schedule

Standard Hours
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Benefits

Opportunity for advancement
Training and Development
401(k)
competitive salary
Health Insurance
Paid Time Off

Job Description

Mike Bafus - State Farm Agent is a well-established insurance agency based in Greenfield, WI, dedicated to providing comprehensive insurance and financial services to individuals and businesses. Our mission is to help people manage the risks of everyday life, recover from unexpected events, and realize their dreams. As part of the broader State Farm family, we offer a wide array of insurance products including Auto Insurance, Home Insurance, Life Insurance, Business Insurance, and Renters Insurance, as well as financial services like Retirement Planning and College Planning. Our agency is a small but dynamic team of 3 members, focused on delivering... Show More

Job Requirements

  • High school diploma or equivalent
  • Previous experience in customer service or receptionist role
  • Strong communication skills
  • Ability to multitask and stay organized
  • Basic computer proficiency
  • Willingness to learn and engage with customers
  • Ability to maintain a professional and friendly demeanor

Job Qualifications

  • Previous experience in a receptionist or customer service role
  • Communication and interpersonal skills
  • Organizational and multitasking abilities
  • Comfortable with engaging in sales conversations
  • Basic computer skills, including Microsoft Office and CRM systems

Job Duties

  • Greet customers warmly in person and over the phone, directing them to the appropriate team members
  • Manage appointment scheduling and office communications
  • Assist in handling incoming inquiries and maintaining customer records
  • Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options
  • Provide excellent customer service and follow up on customers needs
  • Support the team with various administrative tasks and projects

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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