Receptionist - State Farm Agent Team Member

Job Overview

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Employment Type

Hourly
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Compensation

Type:
Hourly
Rate:
Range $25.00 - $30.00
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Work Schedule

Flexible
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Benefits

License reimbursement
simple IRA
Bonus based on performance
competitive salary
Flexible Schedule
Health Insurance
Opportunity for advancement
Paid Time Off
Training & development

Job Description

Alex Mutch - State Farm Agent is a prominent insurance agency located in San Ramon, California, rooted in a legacy of three generations of State Farm agents within the same family. Since opening its doors in December 2021, this agency has established itself as a pillar of service, community engagement, and relationship-building. The agency exemplifies the values of trust and reliability that State Farm is known for, offering comprehensive insurance and financial services to meet the diverse needs of its customers. Their commitment to the community is demonstrated through active participation in local events such as the San Ramon Run... Show More

Job Requirements

  • High school diploma or equivalent
  • Previous experience in customer service or receptionist role
  • Strong communication skills
  • Ability to multitask and stay organized
  • Basic proficiency with computers and office software
  • Comfortable engaging in customer interactions including sales conversations

Job Qualifications

  • Previous experience in a receptionist or customer service role
  • Communication and interpersonal skills
  • Organizational and multitasking abilities
  • Comfortable with engaging in sales conversations
  • Basic computer skills, including Microsoft Office and CRM systems

Job Duties

  • Greet customers warmly in person and over the phone, directing them to the appropriate team members
  • Manage appointment scheduling and office communications
  • Assist in handling incoming inquiries and maintaining customer records
  • Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options
  • Provide excellent customer service and follow up on customers needs
  • Support the team with various administrative tasks and projects

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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