Jill Willey State Farm

Receptionist - State Farm Agent Team Member

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $37,500.00 - $50,000.00
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Benefits

Performance-based commission structure
401(k) retirement plan with employer match
Medical insurance
Life insurance
Paid Time Off
paid company holidays
Clear career advancement paths

Job Description

Jill Willey State Farm is a well-established and reputable insurance agency known for delivering exceptional service and personalized attention to its customers. As part of the larger State Farm family, Jill Willey provides a wide range of insurance products tailored to meet individual and family needs, including auto, home, life, and health insurance. The agency prides itself on its commitment to integrity, customer satisfaction, and community involvement, positioning itself as a trusted partner in helping clients protect what matters most. With a strong focus on professional development and a supportive working environment, this agency fosters growth and long-term career success... Show More

Job Requirements

  • High school diploma or equivalent
  • previous experience in a customer service or receptionist role
  • fluency in Spanish
  • strong communication skills
  • ability to multitask and stay organized
  • basic proficiency in Microsoft Office and CRM software

Job Qualifications

  • Fluent in Spanish
  • previous experience in a receptionist or customer service role
  • strong communication and interpersonal skills
  • organizational and multitasking abilities
  • comfortable with engaging in sales conversations
  • basic computer skills including Microsoft Office and CRM systems

Job Duties

  • Greet customers warmly in person and over the phone, directing them to the appropriate team members
  • manage appointment scheduling and office communications
  • assist in handling incoming inquiries and maintaining customer records
  • engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options
  • provide excellent customer service and follow up on customers needs
  • support the team with various administrative tasks and projects

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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