Receptionist - State Farm Agent Team Member

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $40,000.00 - $60,000.00
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Work Schedule

Standard Hours
Flexible
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Benefits

Licensing paid by agency
Bonus based on performance
competitive salary
Flexible Schedule
Health Insurance
Opportunity for advancement
Paid Time Off
Training and Development

Job Description

Pierce Brown - State Farm Agent is a prominent insurance agency located in Fairfield, Ohio, committed to delivering exceptional service to our wide range of customers. As a leader in the insurance industry, our agency focuses on helping individuals and families manage the risks of everyday life, recover from unexpected events, and achieve their financial dreams. We specialize in offering comprehensive insurance options, including auto insurance, home insurance, life insurance, and retirement planning. Our team prides itself on providing personalized support and expert advice to ensure each client’s unique needs are met efficiently and effectively. State Farm agents operate as... Show More

Job Requirements

  • High school diploma or equivalent
  • Previous experience in a receptionist or customer service role
  • Strong communication skills
  • Ability to multitask in a fast-paced environment
  • Basic computer proficiency, including Microsoft Office and CRM systems
  • Ability to work flexible hours
  • Willingness to engage with customers in a sales-oriented conversation

Job Qualifications

  • Previous experience in a receptionist or customer service role
  • Communication and interpersonal skills
  • Organizational and multitasking abilities
  • Comfortable with engaging in sales conversations
  • Basic computer skills, including Microsoft Office and CRM systems

Job Duties

  • Greet customers warmly in person and over the phone, directing them to the appropriate team members
  • Manage appointment scheduling and office communications
  • Assist in handling incoming inquiries and maintaining customer records
  • Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options
  • Provide excellent customer service and follow up on customers needs
  • Support the team with various administrative tasks and projects

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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