Receptionist - State Farm Agent Team Member

Job Overview

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Employment Type

Hourly
Full-time
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Compensation

Type:
Hourly
Rate:
Range $18.00 - $20.00
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Work Schedule

Flexible
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Benefits

License reimbursement
401(k)
Bonus based on performance
competitive salary
Flexible Schedule
Health Insurance
Opportunity for advancement
Paid Time Off
Training and Development

Job Description

Mellisa Vasquez - State Farm Agent is a well-established insurance agency dedicated to providing top-notch insurance and financial services to individuals and families. Located near Bridgewater Falls, our agency is committed to delivering exceptional service and tailored insurance solutions to meet the unique needs of every client. With a team of four dedicated members, we pride ourselves on fostering a supportive, energetic, and fun working environment where every employee's contribution is valued. Mellisa Vasquez, the lead agent and a proud graduate of Miami University, brings both expertise and a personal touch to our service, ensuring clients feel confident and cared... Show More

Job Requirements

  • High school diploma or equivalent
  • Previous experience in receptionist or customer service roles
  • Strong communication skills
  • Ability to multitask and stay organized
  • Basic proficiency with computers and office software
  • Willingness to learn about insurance products
  • Professional and friendly demeanor

Job Qualifications

  • Previous experience in a receptionist or customer service role
  • Excellent communication and interpersonal skills
  • Strong organizational and multitasking abilities
  • Comfortable with engaging in sales conversations
  • Basic computer skills, including Microsoft Office and CRM systems

Job Duties

  • Greet clients warmly in person and over the phone, directing them to the appropriate team members
  • Manage appointment scheduling and office communications
  • Assist in handling incoming inquiries and maintaining customer records
  • Engage in sales conversations with prospective and existing clients, identifying opportunities to offer insurance solutions
  • Provide excellent customer service and follow up on client needs
  • Support the team with various administrative tasks and projects

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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