Receptionist - State Farm Agent Team Member

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $41,000.00 - $45,000.00
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Work Schedule

Flexible
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Benefits

License reimbursement
Bonus based on performance
competitive salary
Flexible Schedule
Opportunity for advancement
Paid Time Off
Training & development

Job Description

Brian Stephens - State Farm Agent is a well-established and growth-oriented insurance agency committed to delivering exceptional service to our customers. Since 2008, we have been dedicated to helping people manage the risks of everyday life, recover from unexpected events, and realize their dreams. Our agency offers a comprehensive range of insurance and financial services including auto insurance, home insurance, life insurance, retirement planning, business insurance, college planning, health insurance, and renters insurance. We pride ourselves on our strong commitment to personal achievement, excellence, and an upbeat, rewarding work environment. Being a part of our team means engaging in meaningful... Show More

Job Requirements

  • Currently licensed applicants only
  • High school diploma or equivalent
  • Previous experience in customer service or receptionist role
  • Strong communication skills
  • Proficiency in basic computer applications
  • Ability to multitask and stay organized
  • Willingness to engage in sales conversations

Job Qualifications

  • Previous experience in a receptionist or customer service role
  • Communication and interpersonal skills
  • Organizational and multitasking abilities
  • Comfortable with engaging in sales conversations
  • Basic computer skills, including Microsoft Office and CRM systems
  • Bilingual Spanish preferred

Job Duties

  • Greet customers warmly in person and over the phone, directing them to the appropriate team members
  • Manage appointment scheduling and office communications
  • Assist in handling incoming inquiries and maintaining customer records
  • Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options
  • Provide excellent customer service and follow up on customers needs
  • Support the team with various administrative tasks and projects

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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