Receptionist - State Farm Agent Team Member

Job Overview

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Employment Type

Hourly
Full-time
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Compensation

Type:
Hourly
Rate:
Range $12.00 - $17.00
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Work Schedule

Standard Hours
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Benefits

competitive salary
Opportunity for advancement
Paid Time Off
Training & development
Tuition Assistance

Job Description

Joe Jilek State Farm is a prominent insurance agency located in Buchanan, Michigan, dedicated to helping customers navigate the complexities of insurance and financial planning. As part of the larger State Farm network, Joe Jilek State Farm operates with a deep commitment to delivering excellent customer service and comprehensive insurance solutions tailored to the unique needs of individuals and families. With a mission centered around helping people manage the risks of everyday life, recover from unexpected events, and achieve their financial goals, the agency provides a welcoming and supportive environment for both clients and employees. Their service offerings cover a... Show More

Job Requirements

  • High school diploma or equivalent
  • Previous experience in receptionist or customer service role
  • Excellent communication skills
  • Strong organizational skills
  • Proficiency with Microsoft Office and CRM systems
  • Ability to multitask effectively
  • Must be able to obtain Property/Casualty License

Job Qualifications

  • Previous experience in a receptionist or customer service role
  • Communication and interpersonal skills
  • Organizational and multitasking abilities
  • Comfortable with engaging in sales conversations
  • Basic computer skills including Microsoft Office and CRM systems
  • Must be able to obtain Property/Casualty License

Job Duties

  • Greet customers warmly in person and over the phone directing them to the appropriate team members
  • Manage appointment scheduling and office communications
  • Assist in handling incoming inquiries and maintaining customer records
  • Engage in conversations with prospective and existing customers identifying opportunities to offer insurance options
  • Provide excellent customer service
  • Support the team with various administrative tasks and projects

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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