Receptionist - State Farm Agent Team Member

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $35,000.00 - $45,000.00
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Work Schedule

Standard Hours
Flexible
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Benefits

Bonus based on performance
competitive salary
Flexible Schedule
Opportunity for advancement
Paid Time Off
Training and Development

Job Description

Johanna Velazquez - State Farm Agent is a leading insurance agency committed to providing outstanding customer service and comprehensive insurance solutions to individuals and businesses. Based in Davenport, Florida, this agency specializes in a wide array of insurance and financial services, including auto insurance, home insurance, life insurance, business insurance, health insurance, and renters insurance. The team prides itself on a mission to help people manage the risks of everyday life, recover from unexpected setbacks, and realize their life goals through personalized insurance coverage and financial planning. With office hours from 8:30 am to 5:00 pm Monday through Friday and... Show More

Job Requirements

  • High school diploma or equivalent
  • Previous experience in a receptionist or customer service role
  • Strong communication skills
  • Ability to multitask effectively
  • Basic proficiency in computer applications including Microsoft Office
  • Willingness to engage in customer sales conversations
  • Ability to maintain customer confidentiality and professionalism

Job Qualifications

  • Previous experience in a receptionist or customer service role
  • Communication and interpersonal skills
  • Organizational and multitasking abilities
  • Comfortable with engaging in sales conversations
  • Basic computer skills, including Microsoft Office and CRM systems

Job Duties

  • Greet customers warmly in person and over the phone, directing them to the appropriate team members
  • Manage appointment scheduling and office communications
  • Assist in handling incoming inquiries and maintaining customer records
  • Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options
  • Provide excellent customer service and follow up on customers needs
  • Support the team with various administrative tasks and projects

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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