Receptionist - State Farm Agent Team Member
Job Overview
Employment Type
Hourly
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $19.00
Work Schedule
Standard Hours
Benefits
401(k)
401(k) matching
Bonus based on performance
Company parties
competitive salary
Paid Time Off
Training & development
Job Description
Shane Rogers - State Farm Agent is a prominent insurance agency based in Houston, TX, dedicated to helping individuals and families manage everyday risks, recover from unexpected events, and achieve their financial goals. With a strong commitment to exceptional customer service, the agency provides a variety of insurance and financial products, including auto insurance, home insurance, life insurance, and retirement planning. The agency is part of the broader State Farm network, a trusted name in the insurance industry, although it operates independently with its own team and hiring practices. This independence allows the agency to tailor its services and team... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in customer service or administrative roles preferred
- Ability to communicate effectively in Spanish and English
- Proficiency in using Microsoft Office and CRM software
- Strong organizational skills and attention to detail
- Ability to manage multiple tasks efficiently
- Comfortable engaging with customers in sales-related conversations
Job Qualifications
- Bilingual Spanish/English
- Communication and interpersonal skills
- Organizational and multitasking abilities
- Comfortable with engaging in sales conversations
- Basic computer skills, including Microsoft Office and CRM systems
Job Duties
- Greet customers warmly in person and over the phone, directing them to the appropriate team members
- Manage appointment scheduling and office communications
- Assist in handling incoming inquiries and maintaining customer records
- Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options
- Provide excellent customer service and follow up on customers needs
- Support the team with various administrative tasks and projects
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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