Receptionist - State Farm Agent Team Member

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $47,000.00 - $52,000.00
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Work Schedule

Standard Hours
Flexible
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Benefits

License reimbursement
Clear pathways for advancement
Training and development opportunities
Signing bonus for pre-licensed professionals
health stipend
401(k)
Bonus based on performance
competitive salary
Flexible Schedule
Paid Time Off

Job Description

Michael Grant - State Farm Agent is a reputable and established insurance agency located in Charlotte, NC, dedicated to providing comprehensive insurance and financial services to its clients. As a well-known franchise of the State Farm brand, this agency specializes in helping individuals and businesses manage the risks of everyday life, recover from unexpected events, and realize their dreams through a variety of insurance products and financial planning services. The agency offers solutions such as auto insurance, home insurance, life insurance, retirement planning, business insurance, and renters insurance. Our mission centers around financial security and peace of mind for our... Show More

Job Requirements

  • High school diploma or equivalent
  • Previous experience in customer service or receptionist role
  • Strong communication skills
  • Ability to multitask and stay organized
  • Basic proficiency with computers and CRM software
  • Willingness to engage in sales-related conversations
  • Ability to work in a fast-paced office environment

Job Qualifications

  • Previous experience in a receptionist or customer service role
  • Communication and interpersonal skills
  • Organizational and multitasking abilities
  • Comfortable with engaging in sales conversations
  • Basic computer skills, including Microsoft Office and CRM systems

Job Duties

  • Greet customers warmly in person and over the phone, directing them to the appropriate team members
  • Manage appointment scheduling and office communications
  • Assist in handling incoming inquiries and maintaining customer records
  • Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options
  • Provide excellent customer service and follow up on customers needs
  • Support the team with various administrative tasks and projects

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location