Receptionist - State Farm Agent Team Member

Job Overview

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Employment Type

Hourly
Full-time
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Compensation

Type:
Salary
Rate:
Range $40,000.00 - $60,000.00
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Work Schedule

Flexible
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Benefits

License reimbursement
Hourly Plus Commission
simple IRA
Bonus based on performance
competitive salary
Flexible Schedule
Opportunity for advancement
Paid Time Off
Training and Development

Job Description

Laura Mckay - State Farm Agent is a well-established insurance agency located in Memphis, TN, dedicated to helping customers manage the risks of everyday life, recover from unexpected events, and realize their dreams. As part of the globally recognized State Farm network, this agency focuses on delivering personalized insurance and financial services solutions to a diverse client base. Specializing in auto insurance, home insurance, life insurance, and retirement planning, the agency takes pride in its commitment to exceptional customer service and professional integrity. Known for building strong relationships with clients, Laura Mckay’s team delivers expert guidance and tailored strategies to... Show More

Job Requirements

  • High school diploma or equivalent
  • Previous experience in receptionist or customer service role
  • Strong communication skills
  • Proficiency in basic computer applications
  • Ability to multitask and manage scheduling
  • Friendly and professional demeanor
  • Willingness to learn about insurance products and services

Job Qualifications

  • Previous experience in a receptionist or customer service role
  • Communication and interpersonal skills
  • Organizational and multitasking abilities
  • Comfortable with engaging in sales conversations
  • Basic computer skills, including Microsoft Office and CRM systems

Job Duties

  • Greet customers warmly in person and over the phone, directing them to the appropriate team members
  • Manage appointment scheduling and office communications
  • Assist in handling incoming inquiries and maintaining customer records
  • Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options
  • Provide excellent customer service and follow up on customers needs
  • Support the team with various administrative tasks and projects

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location