Receptionist - State Farm Agent Team Member

Edmond, OK, USA|Remote, Onsite

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $40,000.00 - $55,000.00
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Work Schedule

Standard Hours
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Benefits

Licensing paid by agency
401(k) matching
Bonus based on performance
competitive salary
Health Insurance
Opportunity for advancement
Paid Time Off
Training & development

Job Description

Jim Evans - State Farm Agent is a well-established insurance agency proudly serving the Moore, Oklahoma community with over 70 years of combined experience. As a 3rd generation State Farm agency, it has deep roots in the community dating back to 1960, making it one of the longest-standing locally owned insurance businesses. The agency is known for its dedication to exceptional customer service, community engagement, and supporting local initiatives such as sponsoring elementary schools, backing sports teams, and hosting charitable events like an annual cookoff competition between the Moore Police and Fire Departments benefiting the Special Olympics. The team actively... Show More

Job Requirements

  • High school diploma or equivalent
  • Previous experience in a receptionist or customer service role
  • Excellent communication skills
  • Strong organizational and multitasking abilities
  • Comfortable speaking with customers about insurance options
  • Basic proficiency in Microsoft Office and CRM software
  • Ability to work both independently and as part of a team

Job Qualifications

  • Previous experience in a receptionist or customer service role
  • Communication and interpersonal skills
  • Organizational and multitasking abilities
  • Comfortable with engaging in sales conversations
  • Basic computer skills, including Microsoft Office and CRM systems

Job Duties

  • Greet customers warmly in person and over the phone, directing them to the appropriate team members
  • Manage appointment scheduling and office communications
  • Assist in handling incoming inquiries and maintaining customer records
  • Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options
  • Provide excellent customer service and follow up on customers needs
  • Support the team with various administrative tasks and projects

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location