Job Overview
Employment Type
Hourly
Full-time
Part-time
Compensation
Type:
Salary
Rate:
Range $38,000.00 - $50,000.00
Work Schedule
Standard Hours
Benefits
Hourly pay plus commission/bonus
Growth potential/Opportunity for advancement
Paid Time Off
health benefits
Dental Insurance
Vision Insurance
Valuable career-building experience
Job Description
Our agency is approaching its seventh year of operation, proudly boasting a close-knit team consisting of 7 full-time and 3 part-time members. We are dedicated to providing exceptional service within a supportive and community-focused atmosphere. Our agency places a strong emphasis on the well-being of our team members by offering comprehensive benefits, including health insurance, dental coverage, vision care, and a 3% Simple IRA match. Beyond workplace benefits, community involvement is integral to our identity; this year marks our third consecutive year of supporting Toys for Tots, and we have also contributed $1,000 to aid efforts in Hurricane Helene relief.... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in customer service or related field preferred
- Strong interpersonal skills
- Ability to manage multiple tasks efficiently
- Basic computer proficiency
- Friendly and approachable demeanor
- Ability to work collaboratively in a team environment
Job Qualifications
- Dedicated to customer service
- Able to effectively relate to a customer, answer their questions, and anticipate their needs
- Excellent communication skills to assist customers and coordinate with other agency team members
- Proactive in problem-solving
Job Duties
- Establish customer relationships and follow up with customers as needed
- Provide prompt, accurate, and friendly customer service
- Respond to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
- Use a customer-focused, needs-based review process to educate customers about insurance options
- Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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