Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $40,000.00 - $50,000.00
Work Schedule
Standard Hours
Flexible
Benefits
Licensing paid by agency
401(k)
Bonus based on performance
competitive salary
Flexible Schedule
Health Insurance
Opportunity for advancement
Paid Time Off
Training & development
Job Description
Emma Allen - State Farm Agent is a leading insurance agency located in Charlotte, North Carolina, dedicated to providing exceptional service and tailored insurance solutions to clients. Our agency prides itself on maintaining a client-focused approach while delivering professional and reliable insurance and financial services. With multiple accolades such as the Chairman's Circle, Ambassador Travel, and Legion of Honor awards, our team exemplifies excellence and a commitment to making a meaningful difference in the community. Our office is situated at 4920 Monroe Rd, Charlotte, NC 28205, where we foster a supportive and collaborative environment fostering career growth and development.Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in customer service or receptionist role
- Proficiency with basic computer applications and CRM software
- Strong communication and interpersonal skills
- Ability to multitask and manage time effectively
- Willingness to engage in sales-related conversations
- Ability to work flexible hours as needed
Job Qualifications
- Previous experience in a receptionist or customer service role
- Excellent communication and interpersonal skills
- Strong organizational and multitasking abilities
- Comfortable with engaging in sales conversations
- Basic computer skills including Microsoft Office and CRM systems
Job Duties
- Greet clients warmly in person and over the phone, directing them to the appropriate team members
- Manage appointment scheduling and office communications
- Assist in handling incoming inquiries and maintaining customer records
- Engage in sales conversations with prospective and existing clients, identifying opportunities to offer insurance solutions
- Provide excellent customer service and follow up on client needs
- Support the team with various administrative tasks and projects
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location

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please contact the employer.
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