Receptionist - State Farm Agent Team Member

Job Overview

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Employment Type

Hourly
Full-time
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Compensation

Type:
Hourly
Rate:
Range $16.00 - $18.00
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Work Schedule

Flexible
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Benefits

simple IRA
Licensing paid by agency
Bonus based on performance
competitive salary
Flexible Schedule
Opportunity for advancement
Paid Time Off
Training and Development

Job Description

Abraham Gutierrez - State Farm Agent is a prominent insurance agency located in Midland, Texas, committed to delivering exceptional insurance and financial service solutions. As part of the well-known State Farm network, this agency provides a wide array of insurance products including auto, home, life, retirement planning, business, college planning, health, and renters insurance. The agency prides itself on a customer-centric approach, ensuring that every client’s unique needs are understood and addressed with personalized, reliable service. With a team of motivated professionals, Abraham Gutierrez's agency offers a supportive and growth-oriented environment where employees can thrive and develop their skills in... Show More

Job Requirements

  • High school diploma or equivalent
  • previous experience in customer service or receptionist role preferred
  • strong communication skills
  • ability to multitask and manage time effectively
  • proficiency with basic computer applications
  • willingness to learn about insurance products and services

Job Qualifications

  • Previous experience in a receptionist or customer service role
  • communication and interpersonal skills
  • organizational and multitasking abilities
  • comfortable with engaging in sales conversations
  • basic computer skills, including Microsoft Office and CRM systems

Job Duties

  • Greet customers warmly in person and over the phone, directing them to the appropriate team members
  • manage appointment scheduling and office communications
  • assist in handling incoming inquiries and maintaining customer records
  • engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options
  • provide excellent customer service and follow up on customers needs
  • support the team with various administrative tasks and projects

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location