Receptionist - State Farm Agent Team Member

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $35,000.00 - $64,000.00
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Work Schedule

Standard Hours
Flexible
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Benefits

Health Reimbursement
401(k) matching
Bonus based on performance
competitive salary
Flexible Schedule
Opportunity for advancement
Paid Time Off
Training and Development

Job Description

James Zewe - State Farm Agent is a well-established insurance agency located in Durham, North Carolina, with over 35 years of experience serving the insurance needs of the local community. Operating under the renowned State Farm brand, this agency prides itself on its customer-focused approach and commitment to providing comprehensive insurance and financial services. From auto and home insurance to life coverage and retirement planning, the agency strives to be a reliable partner in managing the risks of everyday life, helping clients recover from unexpected events, and supporting them in realizing their dreams.

The agency fosters a welcoming and inc... Show More

Job Requirements

  • High school diploma or equivalent
  • previous experience in customer service or receptionist position
  • strong communication skills
  • ability to multitask and stay organized
  • proficiency with basic computer applications
  • willingness to engage with customers and team members
  • reliable and punctual work ethic

Job Qualifications

  • Previous experience in a receptionist or customer service role
  • communication and interpersonal skills
  • organizational and multitasking abilities
  • comfortable with engaging in sales conversations
  • basic computer skills, including Microsoft Office and CRM systems

Job Duties

  • Greet customers warmly in person and over the phone, directing them to the appropriate team members
  • manage appointment scheduling and office communications
  • assist in handling incoming inquiries and maintaining customer records
  • engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options
  • provide excellent customer service and follow up on customers needs
  • support the team with various administrative tasks and projects

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.