Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $38,000.00 - $43,000.00
Work Schedule
Standard Hours
Benefits
Group Life Insurance
health benefits
401(k)
401(k) matching
Bonus based on performance
competitive salary
Opportunity for advancement
Paid Time Off
Training and Development
Job Description
Eric Ponce - State Farm Agent is a reputable and well-established insurance agency dedicated to providing exceptional customer service and comprehensive insurance solutions. Operating since 1990 under the experienced guidance of Eric Ponce, a proud Mercer University graduate, the agency has earned multiple accolades, including the prestigious President's Club, Chairman's Circle, Ambassador Travel, Legion of Honor, and Crystal Excellence Awards. These honors reflect the agency's commitment to excellence, customer satisfaction, and industry leadership. Specializing in a wide range of insurance and financial services, the agency helps clients manage everyday risks, recover from unexpected events, and achieve their financial goals through... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in a receptionist or customer service role
- Strong communication and interpersonal skills
- Ability to multitask and stay organized
- Basic computer proficiency with Microsoft Office and CRM systems
- Comfortable engaging with customers and sales conversations
- Ability to work in a fast-paced, team-oriented environment
Job Qualifications
- Previous experience in a receptionist or customer service role
- Communication and interpersonal skills
- Organizational and multitasking abilities
- Comfortable with engaging in sales conversations
- Basic computer skills, including Microsoft Office and CRM systems
Job Duties
- Greet customers warmly in person and over the phone, directing them to the appropriate team members
- Manage appointment scheduling and office communications
- Assist in handling incoming inquiries and maintaining customer records
- Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options
- Provide excellent customer service and follow up on customers needs
- Support the team with various administrative tasks and projects
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location

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please contact the employer.
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