Receptionist - State Farm Agent Team Member

Job Overview

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Employment Type

Hourly
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Compensation

Type:
Hourly
Rate:
Range $18.00 - $25.00
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Work Schedule

Standard Hours
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Benefits

401(k) matching
competitive salary
Opportunity for advancement
Paid Time Off
Training & development

Job Description

Chad Wood - State Farm Agent is an established and growth-oriented insurance agency located in the Greater New Orleans Area. This agency is dedicated to helping individuals and businesses manage the risks of everyday life, recover from unexpected events, and realize their dreams through comprehensive insurance and financial service solutions. With a passionate team of highly motivated and results-oriented individuals, the agency fosters a work environment that encourages professional growth and development. The office is well-known for its commitment to superior customer service and community involvement, with additional language support available in Spanish to better serve the diverse local clientele.... Show More

Job Requirements

  • High school diploma or equivalent
  • Previous experience in customer service or administrative role preferred
  • Strong interpersonal and verbal communication skills
  • Ability to manage multiple tasks and prioritize effectively
  • Proficiency with basic computer applications
  • Reliability and a positive attitude
  • Availability to work during standard business hours

Job Qualifications

  • Dedicated to customer service
  • Able to effectively relate to a customer, answer their questions, and anticipate their needs
  • Excellent communication skills to assist customers and coordinate with other agency team members
  • Proactive in problem-solving

Job Duties

  • Establish customer relationships and follow up with customers as needed
  • Provide prompt, accurate, and friendly customer service including responding to inquiries about insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing
  • Use a customer-focused, needs-based review process to educate customers about insurance options
  • Use exemplary communication to efficiently meet customer needs while promoting business development

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.