Receptionist - State Farm Agent Team Member

Grand Rapids, MI, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Salary

Rate:

Range $30,000.00 - $70,000.00

Work Schedule

Standard Hours

Flexible

Benefits

Licensing paid by agency

401(k)

Bonus based on performance

competitive salary

Flexible Schedule

Health Insurance

Opportunity for advancement

Paid Time Off

Training and Development

Job Description

Dave Smith - State Farm Agent is a well-established insurance agency located in Caledonia, MI, dedicated to providing comprehensive insurance and financial services to our community. With a history of excellence and a strong commitment to customer satisfaction, our agency specializes in auto insurance, home insurance, life insurance, and retirement planning. We strive to help our customers manage the risks of everyday life, recover from the unexpected, and achieve their financial goals. Our team embraces a family-friendly and laid-back office culture that values flexibility, work-life balance, and continuous personal and professional growth.

Our agency was founded in 2015 b... Show More

Job Requirements

High school diploma or equivalent
previous experience in customer service or receptionist role
excellent communication skills
ability to multitask and stay organized
comfort with sales-related conversations
basic proficiency in computer applications
ability to work flexible hours
positive attitude and team player mindset

Job Qualifications

Previous experience in a receptionist or customer service role
communication and interpersonal skills
organizational and multitasking abilities
comfortable with engaging in sales conversations
basic computer skills, including Microsoft Office and CRM systems

Job Duties

Greet customers warmly in person and over the phone, directing them to the appropriate team members
manage appointment scheduling and office communications
assist in handling incoming inquiries and maintaining customer records
engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options
provide excellent customer service and follow up on customers needs
support the team with various administrative tasks and projects

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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