Receptionist - State Farm Agent Team Member

Job Overview

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Employment Type

Hourly
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Compensation

Type:
Hourly
Rate:
Range $15.00 - $22.00
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Work Schedule

Standard Hours
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Benefits

Bonus based on performance
competitive salary
Opportunity for advancement
Paid Time Off
Training and Development
Tuition Assistance

Job Description

Hanna Huang - State Farm Agent is a well-established insurance agency located in Katy, Texas, committed to providing outstanding service to the community. As part of the State Farm network, the agency focuses on helping individuals and families manage the risks of everyday life, recover from unexpected events, and achieve their financial dreams. With a broad portfolio of insurance and financial services, including auto insurance, home insurance, life insurance, and retirement planning, the agency is dedicated to offering personalized solutions that meet the unique needs of each customer. The agency prides itself on creating a supportive and collaborative work environment... Show More

Job Requirements

  • High school diploma or equivalent
  • Previous experience in customer service or receptionist role
  • Strong communication skills
  • Ability to multitask and manage time effectively
  • Basic proficiency with computers and office software
  • Ability to engage positively with customers
  • Reliable and punctual work ethic

Job Qualifications

  • Previous experience in a receptionist or customer service role
  • Communication and interpersonal skills
  • Organizational and multitasking abilities
  • Comfortable with engaging in sales conversations
  • Basic computer skills, including Microsoft Office and CRM systems

Job Duties

  • Greet customers warmly in person and over the phone, directing them to the appropriate team members
  • Manage appointment scheduling and office communications
  • Assist in handling incoming inquiries and maintaining customer records
  • Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options
  • Provide excellent customer service and follow up on customers needs
  • Support the team with various administrative tasks and projects

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.