Receptionist - State Farm Agent Team Member

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $40,000.00 - $50,000.00
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Work Schedule

Standard Hours
Flexible
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Benefits

Teledoc benefits
Licensing paid by agency
401(k)
Bonus based on performance
competitive salary
Flexible Schedule
Opportunity for advancement
Paid Time Off
Training & development

Job Description

Mike Stuckey - State Farm Agent is a prominent insurance agency located in North Charleston, providing top-tier insurance and financial services to a broad customer base. Established in 2018, the agency has quickly grown into a respected establishment characterized by its dedication to helping clients manage risks, recover from unexpected events, and realize their dreams. With a team of six highly motivated professionals and a combined 50 years of insurance experience, the agency has earned numerous prestigious awards such as the Chairman's Circle, Ambassador Travel, and Legion of Honor, underscoring its excellent reputation and commitment to quality service.
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Job Requirements

  • High school diploma or equivalent
  • Previous experience as a receptionist or in customer service
  • Strong communication skills
  • Proficiency with office software and CRM systems
  • Ability to multitask effectively
  • Sales aptitude
  • Bilingual in Spanish preferred

Job Qualifications

  • Previous experience in a receptionist or customer service role
  • Communication and interpersonal skills
  • Organizational and multitasking abilities
  • Comfortable with engaging in sales conversations
  • Basic computer skills, including Microsoft Office and CRM systems
  • Bilingual Spanish preferred

Job Duties

  • Greet customers warmly in person and over the phone, directing them to the appropriate team members
  • Manage appointment scheduling and office communications
  • Assist in handling incoming inquiries and maintaining customer records
  • Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options
  • Provide excellent customer service and follow up on customers needs
  • Support the team with various administrative tasks and projects

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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