Receptionist - State Farm Agent Team Member
Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $20.00
Work Schedule
Standard Hours
Day Shifts
Benefits
401(k) matching
Bonus based on performance
free food and snacks
Paid Time Off
Training and Development
Health Insurance
Commission
Job Description
Leslie Gilley - State Farm Agency, located in Crestwood, KY, is a well-established, growth-oriented insurance agency dedicated to helping people manage risks, recover from unexpected events, and realize their dreams. The agency has been serving the community since 2015, led by Leslie Gilley, a second-generation State Farm agent committed to high standards of client service and business excellence. The office operates Monday through Friday, from 8:30 AM to 5 PM, and prides itself on a highly motivated, team-oriented work environment where staff members work hard to meet goals while fostering a fun and rewarding workplace culture. The agency uses cutting-edge... Show More
Job Requirements
- High school diploma or equivalent
- Ability to communicate fluently in English and Spanish
- No prior insurance experience required
- Availability for full-time or part-time work
- Must have a positive attitude and willingness to learn
- Strong interpersonal and communication skills
- Proficiency in computer use
Job Qualifications
- Commitment to customer service
- Ability to relate effectively with clients, respond to questions, and anticipate needs
- Excellent communication skills to assist customers and coordinate with team members
- Proactive problem-solving skills
- Bilingual proficiency in English and Spanish preferred
- Positive and outgoing personality
- Strong computer skills
- Ability to multitask and work well in a team environment
Job Duties
- Establish relationships with clients and follow up as needed
- Provide prompt, accurate, and friendly customer service via phone and in-person
- Respond to insurance availability inquiries, policy documents, transfers, claims, and billing clarifications
- Use exemplary communication to efficiently meet customer needs while promoting business growth
- Collaborate effectively with team members to maintain high service standards
Job Qualifications
Experience
No experience required
Job Location
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