Receptionist - State Farm Agent Team Member

Job Overview

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Employment Type

Hourly
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Compensation

Type:
Hourly
Rate:
Range $16.00 - $20.00
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Work Schedule

Flexible
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Benefits

Bonus based on performance
competitive salary
Flexible Schedule
Health Insurance
Opportunity for advancement
Paid Time Off
Training and Development

Job Description

Rick Smith - State Farm Agent is a well-established insurance agency committed to providing exceptional service and support to its clients. With over 25 years of combined insurance experience, this agency exemplifies professionalism, community involvement, and growth. Located at 86th & Meridian, the office is led by Rick Smith, a dedicated State Farm agent since 2000 and a proud Indiana University alumnus. Rick brings 36 years of industry experience, having started in operations and progressed through various management roles before becoming an agent. He is also a member of the Kappa Alpha Psi Fraternity, which reflects his commitment to leadership,... Show More

Job Requirements

  • High school diploma or equivalent
  • Previous experience in receptionist or customer service role
  • Strong communication skills
  • Ability to multitask and stay organized
  • Basic computer proficiency including Microsoft Office and CRM systems
  • Availability to work flexible hours
  • Customer-oriented attitude

Job Qualifications

  • Previous experience in a receptionist or customer service role
  • Communication and interpersonal skills
  • Organizational and multitasking abilities
  • Comfortable with engaging in sales conversations
  • Basic computer skills, including Microsoft Office and CRM systems

Job Duties

  • Greet customers warmly in person and over the phone, directing them to the appropriate team members
  • Manage appointment scheduling and office communications
  • Assist in handling incoming inquiries and maintaining customer records
  • Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options
  • Provide excellent customer service and follow up on customers needs
  • Support the team with various administrative tasks and projects

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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