Receptionist - State Farm Agent Team Member

Job Overview

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Employment Type

Hourly
Full-time
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Compensation

Type:
Hourly
Rate:
Range $20.00 - $25.00
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Work Schedule

Flexible
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Benefits

401(k)
Bonus based on performance
competitive salary
Flexible Schedule
Health Insurance
Opportunity for advancement
Paid Time Off
Training and Development

Job Description

Giovanni Monaco - State Farm Agent is a leading insurance agency located in San Diego, CA, dedicated to offering comprehensive insurance and financial services to a diverse clientele. As a well-established and trusted name within the State Farm network, the agency focuses on helping customers manage everyday risks, recover from unforeseen events, and achieve their long-term dreams. Our services extend across auto, home, and life insurance, as well as retirement planning solutions. With a commitment to personalized service and a goal of building lasting relationships with our customers, Giovanni Monaco’s agency embodies professionalism and a customer-centric approach.

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Job Requirements

  • High school diploma or equivalent
  • previous experience in customer service or receptionist role
  • excellent communication skills
  • proficiency with basic computer software
  • ability to multitask and manage time effectively
  • willingness to learn and engage with sales conversations
  • reliable and professional demeanor

Job Qualifications

  • Previous experience in a receptionist or customer service role
  • communication and interpersonal skills
  • organizational and multitasking abilities
  • comfortable with engaging in sales conversations
  • basic computer skills, including Microsoft Office and CRM systems

Job Duties

  • Greet customers warmly in person and over the phone, directing them to the appropriate team members
  • manage appointment scheduling and office communications
  • assist in handling incoming inquiries and maintaining customer records
  • engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options
  • provide excellent customer service and follow up on customers needs
  • support the team with various administrative tasks and projects

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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