Receptionist - State Farm Agent Team Member

Job Overview

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Employment Type

Hourly
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Compensation

Type:
Hourly
Rate:
Range $18.00 - $22.00
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Work Schedule

Standard Hours
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Benefits

Bonus based on performance
Health Insurance
Opportunity for advancement
Paid Time Off
Training and Development

Job Description

Cathy Shadwick State Farm is a leading insurance agency committed to providing exceptional and personalized service to its customers. Located in St Petersburg, Florida, this agency specializes in various insurance and financial services such as auto insurance, home insurance, life insurance, and retirement planning. The agency prides itself on helping clients manage the risks of everyday life, recover from unexpected events, and achieve their financial dreams. As an independent agency under the broader State Farm umbrella, Cathy Shadwick State Farm operates with a dedicated team focused on delivering tailored insurance solutions and expert advice in a welcoming environment. The agency... Show More

Job Requirements

  • High school diploma or equivalent
  • previous experience in a receptionist or customer service role
  • strong communication skills
  • ability to multitask and stay organized
  • basic computer proficiency including Microsoft Office and CRM software
  • willingness to learn about insurance products and services

Job Qualifications

  • Previous experience in a receptionist or customer service role
  • communication and interpersonal skills
  • organizational and multitasking abilities
  • comfortable with engaging in sales conversations
  • basic computer skills, including Microsoft Office and CRM systems

Job Duties

  • Greet customers warmly in person and over the phone, directing them to the appropriate team members
  • manage appointment scheduling and office communications
  • assist in handling incoming inquiries and maintaining customer records
  • engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options
  • provide excellent customer service and follow up on customers needs
  • support the team with various administrative tasks and projects

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location