Receptionist - State Farm Agent Team Member

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $40,000.00 - $55,000.00
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Work Schedule

Standard Hours
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Benefits

Hiring Bonus
Bonus based on performance
competitive salary
Health Insurance
Opportunity for advancement
Paid Time Off
Training and Development

Job Description

Allison Ditullio - State Farm Agent is a well-established insurance agency based in Charleston, South Carolina. With over a decade of experience in the industry, our agency is committed to helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams. Founded and led by Allison Ditullio, a University of South Carolina graduate and dedicated community member, our agency has built a reputation for exceptional customer service and community involvement. We are proud sponsors of local schools, sports teams, PTAs, rotary clubs, and other local organizations, reflecting our belief in giving back to the community... Show More

Job Requirements

  • High school diploma or equivalent
  • Previous experience in reception or customer service
  • Strong communication skills
  • Ability to multitask and organize effectively
  • Basic computer proficiency, including Microsoft Office and CRM systems
  • Comfortable with customer engagement and sales-related conversations

Job Qualifications

  • Previous experience in a receptionist or customer service role
  • Communication and interpersonal skills
  • Organizational and multitasking abilities
  • Comfortable with engaging in sales conversations
  • Basic computer skills, including Microsoft Office and CRM systems

Job Duties

  • Greet customers warmly in person and over the phone, directing them to the appropriate team members
  • Manage appointment scheduling and office communications
  • Assist in handling incoming inquiries and maintaining customer records
  • Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options
  • Provide excellent customer service and follow up on customers needs
  • Support the team with various administrative tasks and projects

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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