Receptionist - State Farm Agent Team Member

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $40,000.00 - $50,000.00
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Work Schedule

Standard Hours
Flexible
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Benefits

simple IRA
Bonus based on performance
competitive salary
Flexible Schedule
Opportunity for advancement
Paid Time Off
Training and Development

Job Description

Mary Wilson - State Farm Agent is a well-established insurance agency located in North Raleigh, dedicated to providing comprehensive insurance and financial services. With a long-standing presence since 1988, this family-run agency has earned a reputation for excellence, backed by numerous awards such as Chairman's Circle, Ambassador Travel, Legion of Honor, Senior Vice President's Club, Crystal Excellence Award, Silver Scroll, Golden Triangle, and Bronze Tablet. As a second-generation State Farm agent and a proud graduate of East Carolina University, Mary Wilson upholds strong values in service and integrity, fostering a supportive and professional environment for both employees and customers.
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Job Requirements

  • High school diploma or equivalent
  • Previous receptionist or customer service experience
  • Strong communication skills
  • Ability to multitask and stay organized
  • Basic computer proficiency
  • Reliable and professional demeanor
  • Availability to work full-time during office hours

Job Qualifications

  • Previous experience in a receptionist or customer service role
  • Communication and interpersonal skills
  • Organizational and multitasking abilities
  • Comfortable with engaging in sales conversations
  • Basic computer skills, including Microsoft Office and CRM systems

Job Duties

  • Greet customers warmly in person and over the phone, directing them to the appropriate team members
  • Manage appointment scheduling and office communications
  • Assist in handling incoming inquiries and maintaining customer records
  • Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options
  • Provide excellent customer service and follow up on customers needs
  • Support the team with various administrative tasks and projects

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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