Receptionist - State Farm Agent Team Member

Job Overview

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Employment Type

Hourly
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Compensation

Type:
Salary
Rate:
Range $55,000.00 - $75,000.00
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Work Schedule

Flexible
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Benefits

Hourly Plus Commission
401(k)
Bonus based on performance
competitive salary
Flexible Schedule
Health Insurance
Opportunity for advancement
Paid Time Off
Training & development

Job Description

Michael Doyle - State Farm Agent is a prominent insurance agency located in Baltimore, MD, dedicated to offering comprehensive insurance and financial services to the community. With a firm commitment to helping people manage the risks of everyday life, recover from unexpected situations, and realize their dreams, this agency stands as a trusted partner for clients seeking customized solutions in auto, home, life insurance, and retirement planning. The agency truly values personalized service, fostering lasting relationships with its customers to ensure their protection and peace of mind. Operating as an independent contractor within the larger State Farm network, Michael Doyle... Show More

Job Requirements

  • High school diploma or equivalent
  • Previous experience in customer service or receptionist role
  • Strong communication skills
  • Ability to multitask and organize workload efficiently
  • Basic computer literacy, including familiarity with Microsoft Office and CRM software
  • Willingness to engage in sales-related conversations
  • Reliable and punctual work ethic

Job Qualifications

  • Previous experience in a receptionist or customer service role
  • Communication and interpersonal skills
  • Organizational and multitasking abilities
  • Comfortable with engaging in sales conversations
  • Basic computer skills, including Microsoft Office and CRM systems

Job Duties

  • Greet customers warmly in person and over the phone, directing them to the appropriate team members
  • Manage appointment scheduling and office communications
  • Assist in handling incoming inquiries and maintaining customer records
  • Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options
  • Provide excellent customer service and follow up on customers needs
  • Support the team with various administrative tasks and projects

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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