Receptionist - State Farm Agent Team Member

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $14.00 - $19.00
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Work Schedule

Standard Hours
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Benefits

License reimbursement
401(k)
Bonus based on performance
competitive salary
Health Insurance
Opportunity for advancement
Paid Time Off
Training and Development

Job Description

David Arce - State Farm Agent is a well-established insurance agency that has proudly served its community since 1994. Based in Detroit, the agency is led by David Arce, a University of Detroit graduate, and is comprised of a dedicated team of 8 professionals with a combined insurance experience of 100 years. Recognized for excellence in the insurance industry, the agency has earned prestigious awards such as the President's Club, Chairman's Circle, Ambassador Travel, Million Dollar Round Table, and the Crystal Excellence Award. This recognition reflects the agency's commitment to providing unparalleled service and insurance solutions to its customers. As... Show More

Job Requirements

  • High school diploma or equivalent
  • Previous experience in a receptionist or customer service role
  • Strong communication and interpersonal skills
  • Ability to multitask and stay organized
  • Basic computer proficiency with Microsoft Office and CRM tools

Job Qualifications

  • Previous experience in a receptionist or customer service role
  • Communication and interpersonal skills
  • Organizational and multitasking abilities
  • Comfortable with engaging in sales conversations
  • Basic computer skills, including Microsoft Office and CRM systems

Job Duties

  • Greet customers warmly in person and over the phone, directing them to the appropriate team members
  • Manage appointment scheduling and office communications
  • Assist in handling incoming inquiries and maintaining customer records
  • Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options
  • Provide excellent customer service and follow up on customers needs
  • Support the team with various administrative tasks and projects

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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