Receptionist - State Farm Agent Team Member

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $50,000.00 - $75,000.00
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Work Schedule

Flexible
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Benefits

bonus
competitive salary
Flexible Schedule
Opportunity for advancement
Paid Time Off
Training and Development

Job Description

Jim Walsh - State Farm Agency is a well-established insurance agency dedicated to delivering exceptional service to its customers in the Wilmington, Delaware area. With a mission to help people manage the risks of everyday life, recover from the unexpected, and realize their dreams, this agency prides itself on a strong commitment to community, professionalism, and personalized service. Led by Jim Walsh, a State Farm agent with over 10 years of experience, the agency embodies a family-oriented and community-focused approach, with a tight-knit team environment that emphasizes support, growth, and achievement. The agency values the contributions of every team member... Show More

Job Requirements

  • High school diploma or equivalent
  • Previous experience in receptionist or customer service role
  • Strong communication and interpersonal skills
  • Basic proficiency in Microsoft Office and CRM systems
  • Ability to multitask and stay organized
  • Currently licensed applicants only

Job Qualifications

  • Previous experience in a receptionist or customer service role
  • Communication and interpersonal skills
  • Organizational and multitasking abilities
  • Comfortable with engaging in sales conversations
  • Basic computer skills, including Microsoft Office and CRM systems
  • Currently licensed applicants only

Job Duties

  • Greet customers warmly in person and over the phone, directing them to the appropriate team members
  • Manage appointment scheduling and office communications
  • Assist in handling incoming inquiries and maintaining customer records
  • Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options
  • Provide excellent customer service and follow up on customers needs
  • Support the team with various administrative tasks and projects

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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