Receptionist - State Farm Agent Team Member

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $50,000.00 - $60,000.00
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Work Schedule

Flexible
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Benefits

License reimbursement
401(k)
Bonus based on performance
competitive salary
Flexible Schedule
Opportunity for advancement
Paid Time Off
Training and Development

Job Description

Aaron Kilbride - State Farm Agent is a well-established insurance agency known for its commitment to exceptional customer service and comprehensive insurance solutions. As part of the larger State Farm network, this agency specializes in a wide range of insurance and financial services, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, College Planning, Health Insurance, and Renters Insurance. The agent, Aaron Kilbride, is a proud graduate of the University of South Florida, bringing a strong educational background and dedication to the local community. This agency thrives on supporting individuals and families to manage everyday risks, recover from... Show More

Job Requirements

  • High school diploma or equivalent
  • Previous experience in customer service or receptionist role
  • Strong communication skills
  • Ability to multitask and stay organized
  • Basic computer literacy with proficiency in Microsoft Office
  • Willingness to engage in sales conversations
  • Reliable and punctual work ethic

Job Qualifications

  • Previous experience in a receptionist or customer service role
  • Communication and interpersonal skills
  • Organizational and multitasking abilities
  • Comfortable with engaging in sales conversations
  • Basic computer skills, including Microsoft Office and CRM systems

Job Duties

  • Greet customers warmly in person and over the phone, directing them to the appropriate team members
  • Manage appointment scheduling and office communications
  • Assist in handling incoming inquiries and maintaining customer records
  • Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options
  • Provide excellent customer service and follow up on customers needs
  • Support the team with various administrative tasks and projects

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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