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Receptionist - State Farm Agent Team Member

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

simple IRA with employer match
License reimbursement
Bonus based on performance
competitive salary
Flexible Schedule
Opportunity for advancement
Paid Time Off
Training and Development

Job Description

Randy Peper - State Farm Agent is a reputable insurance agency committed to delivering outstanding service and personalized insurance solutions to its customers. The agency operates within the insurance sector and prides itself on fostering a customer-centric environment where professionalism, integrity, and community involvement are prioritized. As a part of the nationally recognized State Farm brand, Randy Peper's agency combines the strength of a trusted insurance provider with the warmth and personalized attention of a local business. The agency offers a comprehensive range of insurance products, including auto, home, life, and health insurance, tailored to meet the unique needs of... Show More

Job Requirements

  • High school diploma or equivalent
  • Previous experience in receptionist or customer service roles
  • Strong communication skills
  • Proficiency in Microsoft Office and CRM software
  • Ability to multitask and manage time effectively
  • Willingness to engage in sales conversations
  • Friendly and professional demeanor

Job Qualifications

  • Previous experience in a receptionist or customer service role
  • Communication and interpersonal skills
  • Organizational and multitasking abilities
  • Comfortable with engaging in sales conversations
  • Basic computer skills, including Microsoft Office and CRM systems

Job Duties

  • Greet customers warmly in person and over the phone, directing them to the appropriate team members
  • Manage appointment scheduling and office communications
  • Assist in handling incoming inquiries and maintaining customer records
  • Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options
  • Provide excellent customer service and follow up on customers needs
  • Support the team with various administrative tasks and projects

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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