Receptionist - State Farm Agent Team Member

Job Overview

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Employment Type

Hourly
Full-time
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Compensation

Type:
Hourly
Rate:
Range $14.00 - $20.00
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Work Schedule

Flexible
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Benefits

401(k)
Bonus based on performance
competitive salary
Dental Insurance
Employee Discounts
Flexible Schedule
Health Insurance
Opportunity for advancement
Paid Time Off
Vision Insurance

Job Description

Kenya Zambrano - State Farm Agent is a well-established and growth-oriented insurance agency located in Arlington, VA, dedicated to helping customers with their insurance and financial services needs. Since 2007, Kenya Zambrano has been a trusted State Farm agent, and her agency has earned numerous prestigious awards including Chairman's Circle, Ambassador Travel, Legion of Honor, Silver Scroll, Bronze Tablet, and New Agent Program Qualifier. Our team prides itself on delivering exceptional customer service and expert guidance in areas such as Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, Health Insurance, and Renters Insurance. We offer a bilingual environment... Show More

Job Requirements

  • Excellent interpersonal skills
  • Excellent communication skills - written, verbal and listening
  • People-oriented
  • Organizational skills
  • Self-motivated
  • Detail oriented
  • Proactive in problem solving
  • Dedicated to customer service
  • Able to learn computer functions
  • Pride in getting work done accurately and timely
  • Ability to work in a team environment
  • Ability to multi-task
  • Bilingual - Spanish is a plus

Job Qualifications

  • Excellent interpersonal skills
  • Excellent communication skills - written, verbal and listening
  • People-oriented
  • Organizational skills
  • Detail oriented
  • Self-motivated
  • Proactive in problem solving
  • Dedicated to customer service
  • Able to learn computer functions
  • Ability to work in a team environment
  • Ability to multi-task
  • Bilingual - Spanish is a plus

Job Duties

  • Provide prompt, accurate, and friendly customer service
  • Respond to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
  • Maintain a strong work ethic with a total commitment to success
  • Support the team by performing administrative tasks
  • Assist customers in a professional and courteous manner
  • Manage multiple tasks efficiently
  • Foster a positive team environment

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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