Receptionist - State Farm Agent Team Member

Job Overview

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Employment Type

Hourly
Full-time
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Compensation

Type:
Hourly
Rate:
Range $15.00 - $17.00
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Work Schedule

Flexible
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Benefits

License reimbursement
Bonus based on performance
competitive salary
Flexible Schedule
Opportunity for advancement
Paid Time Off
Training and Development

Job Description

Belinda Maez-Ferrero - State Farm Agent is a leading insurance agency located in Santa Fe, New Mexico, dedicated to providing exceptional service and personalized insurance solutions to their valued customers. As part of the larger State Farm family, this agency specializes in helping clients effectively manage the risks of everyday life, recover from unexpected events, and realize their long-term financial goals. Their comprehensive services include auto insurance, home insurance, life insurance, and retirement planning, making them a trusted resource for diverse insurance and financial needs in the community.

Belinda Maez-Ferrero - State Farm Agent prides itself on a customer-centric approach... Show More

Job Requirements

  • Previous experience in a receptionist or customer service role
  • High school diploma or equivalent
  • Strong communication skills
  • Ability to multitask and stay organized
  • Basic computer proficiency, including Microsoft Office
  • Comfortable engaging in sales conversations
  • Ability to work in a fast-paced environment

Job Qualifications

  • Previous experience in a receptionist or customer service role
  • Communication and interpersonal skills
  • Organizational and multitasking abilities
  • Comfortable with engaging in sales conversations
  • Basic computer skills, including Microsoft Office and CRM systems

Job Duties

  • Greet customers warmly in person and over the phone, directing them to the appropriate team members
  • Manage appointment scheduling and office communications
  • Assist in handling incoming inquiries and maintaining customer records
  • Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options
  • Provide excellent customer service and follow up on customers needs
  • Support the team with various administrative tasks and projects

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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