Receptionist - State Farm Agent Team Member
Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $17.00 - $24.00
Work Schedule
Standard Hours
Benefits
401(k)
Bonus based on performance
competitive salary
Opportunity for advancement
Job Description
Glenn Waterhouse - State Farm Agent is a well-established and dedicated insurance agency located in Johnston, IA. Our agency is recognized for its commitment to helping people manage the risks of everyday life, recover from unexpected events, and realize their dreams. We provide a wide range of insurance and financial services to our customers, including auto insurance, home insurance, life insurance, and retirement planning. As an independent agent under the State Farm umbrella, Glenn Waterhouse leads a team focused on exceptional customer service and tailored insurance solutions. We take pride in our community-focused approach and the trusted relationships we build... Show More
Job Requirements
- Previous experience in a receptionist or customer service role
- Communication and interpersonal skills
- Organizational and multitasking abilities
- Comfortable with engaging in sales conversations
- Basic computer skills, including Microsoft Office and CRM systems
Job Qualifications
- Previous experience in a receptionist or customer service role
- Communication and interpersonal skills
- Organizational and multitasking abilities
- Comfortable with engaging in sales conversations
- Basic computer skills, including Microsoft Office and CRM systems
Job Duties
- Greet customers warmly in person and over the phone, directing them to the appropriate team members
- Manage appointment scheduling and office communications
- Assist in handling incoming inquiries and maintaining customer records
- Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options
- Provide excellent customer service and follow up on customers needs
- Support the team with various administrative tasks and projects
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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