Receptionist - State Farm Agent Team Member

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $40,000.00 - $45,000.00
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Work Schedule

Standard Hours
Flexible
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Benefits

Hiring Bonus
Bonus based on performance
competitive salary
Flexible Schedule
Opportunity for advancement
Paid Time Off
Training and Development

Job Description

Layne Stoops - State Farm Agent is a reputable insurance agency dedicated to providing exceptional service and insurance solutions to its customers. Located in Spokane, Washington, this agency is part of the broader State Farm network, well-known for helping people manage the risks of everyday life, recover from unexpected events, and realize their dreams through a wide array of insurance and financial services. The agency specializes in policies including Auto Insurance, Home Insurance, Life Insurance, Business Insurance, Crop Insurance, College Planning, and Renters Insurance, serving the diverse needs of its client base with professionalism and care.

Our office operates M... Show More

Job Requirements

  • High school diploma or equivalent
  • Previous receptionist or customer service experience
  • Strong communication skills
  • Ability to multitask and stay organized
  • Comfortable with sales-related interactions
  • Proficient in basic computer applications like Microsoft Office and CRM software

Job Qualifications

  • Previous experience in a receptionist or customer service role
  • Communication and interpersonal skills
  • Organizational and multitasking abilities
  • Comfortable with engaging in sales conversations
  • Basic computer skills, including Microsoft Office and CRM systems

Job Duties

  • Greet customers warmly in person and over the phone, directing them to the appropriate team members
  • Manage appointment scheduling and office communications
  • Assist in handling incoming inquiries and maintaining customer records
  • Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options
  • Provide excellent customer service and follow up on customers needs
  • Support the team with various administrative tasks and projects

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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