Receptionist - State Farm Agent Team Member

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $40,000.00 - $50,000.00
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Work Schedule

Flexible
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Benefits

simple IRA
Licensing paid by agency
Bonus based on performance
competitive salary
Flexible Schedule
Opportunity for advancement
Paid Time Off
Training and Development

Job Description

Andrew Wade - State Farm Agent is a prominent insurance agency focused on delivering exceptional service to individuals and families within the community. As part of the globally recognized State Farm insurance network, Andrew Wade's agency upholds a commitment to helping customers manage risks, recover from unexpected setbacks, and realize their dreams through comprehensive insurance and financial services products including auto, home, and life insurance. With deep roots in the insurance industry and a legacy of excellence, this agency thrives on a culture of dedication, continuous improvement, and genuine care for client needs. Established by a University of Kentucky graduate... Show More

Job Requirements

  • High school diploma or equivalent
  • Previous experience in a receptionist or customer service role
  • Strong communication and interpersonal skills
  • Ability to multitask and manage time effectively
  • Basic proficiency in Microsoft Office and CRM software
  • Willingness to learn about insurance products and industry practices

Job Qualifications

  • Previous experience in a receptionist or customer service role
  • Communication and interpersonal skills
  • Organizational and multitasking abilities
  • Comfortable with engaging in sales conversations
  • Basic computer skills, including Microsoft Office and CRM systems

Job Duties

  • Greet customers warmly in person and over the phone, directing them to the appropriate team members
  • Manage appointment scheduling and office communications
  • Assist in handling incoming inquiries and maintaining customer records
  • Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options
  • Provide excellent customer service and follow up on customers needs
  • Support the team with various administrative tasks and projects

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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