Receptionist - State Farm Agent Team Member

Job Overview

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Employment Type

Hourly
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Compensation

Type:
Hourly
Rate:
Range $15.00 - $18.00
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Work Schedule

Standard Hours
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Benefits

Hourly pay plus commission/bonus
Paid Time Off
Valuable experience
growth potential
Opportunity for advancement within agency

Job Description

This opportunity is with a successful and independent State Farm Agent based in Schererville, IN. State Farm is renowned for its extensive range of insurance and financial services, providing tailored solutions to help customers manage risks, recover from unforeseen events, and achieve their financial dreams. The agent's team is dedicated to delivering exceptional customer service in areas including auto insurance, home insurance, life insurance, and retirement planning. The workplace culture promotes growth, value-based interactions, and a supportive environment for its staff to develop professionally.

The role being offered is for a Receptionist - State Farm Agent Team Member. Thi... Show More

Job Requirements

  • Excellent communication skills - written, verbal and listening
  • People-oriented
  • Organizational skills
  • Self-motivated
  • Detail oriented
  • Dedicated to customer service
  • Ability to multi-task
  • Ability to explain complex financial issues in understandable terms
  • Property and Casualty license (must be able to obtain)
  • Life and Health license (must be able to obtain)

Job Qualifications

  • Excellent communication skills including written, verbal, and listening
  • People-oriented with a customer service focus
  • Strong organizational skills
  • Self-motivated and detail oriented
  • Ability to explain complex financial issues clearly
  • Ability to multi-task
  • Willingness and ability to obtain Property and Casualty license
  • Willingness and ability to obtain Life and Health license

Job Duties

  • Establish customer relationships and follow up with customers as needed
  • Provide prompt, accurate, and friendly customer service
  • Respond to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
  • Explain complex financial issues in understandable terms
  • Multi-task effectively to handle various customer and administrative tasks
  • Support the agent team in business growth through value-based conversations
  • Maintain detailed and organized records of customer interactions

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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