Receptionist - State Farm Agent Team Member

Job Overview

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Employment Type

Hourly
Full-time
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Compensation

Type:
Salary
Rate:
Range $36,000.00 - $45,000.00
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Work Schedule

Standard Hours
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Benefits

401k
competitive salary
Health Insurance
Opportunity for advancement
Paid Time Off

Job Description

Kendra Gries - State Farm Agent is a reputable insurance and financial services agency located in North Colorado Springs. This agency is part of the broader State Farm network, yet operates as an independent contractor, bringing a personalized and community-focused approach to helping individuals and families navigate their insurance and financial needs. With a team of 20 members and over 75 years of combined insurance experience, the agency has earned numerous awards such as the President's Club, Chairman's Circle, and Million Dollar Round Table, highlighting their commitment to excellence and outstanding client service. Additional languages spoken at the agency, including... Show More

Job Requirements

  • Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
  • excellent interpersonal skills
  • excellent communication skills - written, verbal, and listening
  • enthusiastic about the role insurance and financial products play in helping people manage risks, recover from unexpected events, and realize dreams
  • people-oriented
  • self-motivated
  • proactive in problem solving

Job Qualifications

  • High school diploma or equivalent
  • sales experience preferred
  • excellent interpersonal skills
  • excellent communication skills - written, verbal, and listening
  • enthusiastic about insurance and financial products
  • self-motivated
  • proactive problem-solving skills
  • people-oriented

Job Duties

  • Provide prompt, accurate, and friendly customer service
  • respond to inquiries about insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
  • use a customer-focused, needs-based review process to educate customers about insurance options
  • maintain a strong work ethic with a total commitment to success
  • support the agent team in daily operational tasks
  • handle documentation and administrative duties related to client accounts
  • collaborate with team members to achieve office goals

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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