Receptionist - State Farm Agent Team Member

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $40,000.00 - $45,000.00
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Work Schedule

Standard Hours
Flexible
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Benefits

401(k)
Bonus based on performance
competitive salary
Flexible Schedule
Opportunity for advancement
Paid Time Off
Training and Development

Job Description

Ken Jones - State Farm Agent is a reputable and established insurance agency dedicated to providing outstanding service to its customers. Located in Ridgeland, Mississippi, the agency has been serving the community since 1980, building a trusted presence in helping individuals and families manage risks, recover from unforeseen events, and achieve their dreams. This agency is part of the broader State Farm network; however, it operates independently with its agents and staff. Known for their commitment to customer satisfaction and personalized service, Ken Jones and his team focus on fostering strong client relationships through expertise and support in insurance products... Show More

Job Requirements

  • Currently licensed applicant
  • Previous experience in a receptionist or customer service role
  • Strong communication skills
  • Ability to multitask and stay organized
  • Basic computer proficiency including Microsoft Office and CRM systems

Job Qualifications

  • Previous experience in a receptionist or customer service role
  • Communication and interpersonal skills
  • Organizational and multitasking abilities
  • Comfortable with engaging in sales conversations
  • Basic computer skills including Microsoft Office and CRM systems

Job Duties

  • Greet customers warmly in person and over the phone, directing them to the appropriate team members
  • Manage appointment scheduling and office communications
  • Assist in handling incoming inquiries and maintaining customer records
  • Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options
  • Provide excellent customer service and follow up on customers needs
  • Support the team with various administrative tasks and projects

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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