Job Overview
Compensation
Type:
Salary
Rate:
Range $25,000.00 - $45,000.00
Benefits
Salary
Commission
bonus
Paid Time Off
vacation days
Personal Days
sick days
Job Description
Our client is a State Farm independent contractor agent located in Columbus, GA, specializing in providing insurance and financial services to individuals and families. As part of one of the most reputable and trusted brands in the insurance industry, this agency is dedicated to helping customers manage the risks of everyday life, recover from the unexpected, and realize their dreams. The agency offers a range of services including auto, home, and life insurance as well as retirement planning. With a commitment to customer satisfaction and community support, the agency prides itself on delivering personalized service and expert guidance tailored to... Show More
Job Requirements
- Excellent communication skills including written, verbal and listening
- self-motivated
- detail oriented
- dedicated to customer service
- ability to work in a team environment
- willingness to complete any required licensing and training
- ability to handle multiple tasks efficiently
Job Qualifications
- Excellent communication skills including written, verbal and listening
- self-motivated with a proactive attitude
- detail oriented
- dedicated to customer service
- ability to work effectively in a team environment
- prior experience in customer service or insurance is a plus but not required
- willingness to complete necessary licensing and training
- basic computer skills
Job Duties
- Establish customer relationships and follow up with customers as needed
- provide prompt, accurate, and friendly customer service including responding to inquiries about insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing
- use a customer-focused, needs-based review process to educate customers about insurance options
- maintain accurate customer records and documentation
- collaborate with team members to ensure excellent service delivery
- assist in processing insurance applications and policy changes
- support the agent in daily operational tasks
Job Location
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