Receptionist - State Farm Agent Team Member

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $45,000.00 - $60,000.00
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Benefits

401(k)
Bonus based on performance
competitive salary
free food and snacks
Training and Development
health benefits
Paid time off (vacation and personal/sick days)
Flexible Hours
Growth potential/Opportunity for advancement within my agency

Job Description

Our agency operates as an independent contractor agent for State Farm, a leading insurance and financial services company. Known for its commitment to helping people manage the risks of everyday life, recover from unexpected events, and realize their dreams, State Farm has built a trusted reputation over many decades. Our office is busy and dedicated to providing outstanding customer service and tailored insurance solutions to meet the varied needs of our clients. As independent contractors, State Farm agents like us independently hire and manage our employees, creating a dynamic and local work environment where team members can grow and contribute... Show More

Job Requirements

  • Interest in marketing products and services based on customer needs
  • Excellent communication skills - written, verbal and listening
  • People-oriented
  • Detail oriented
  • Proactive in problem solving
  • Able to learn computer functions
  • Ability to work in a team environment
  • Must be able to complete applicable licensing requirements and training programs
  • Reliable transportation to commute to the office
  • Flexible schedule to accommodate business hours
  • Commitment to providing exceptional customer service

Job Qualifications

  • Interest in marketing products and services based on customer needs
  • Excellent communication skills including written, verbal, and listening abilities
  • People-oriented with a friendly and approachable demeanor
  • Detail oriented with strong organizational skills
  • Proactive in problem solving and able to handle challenges calmly
  • Ability to learn computer functions and use basic software applications
  • Ability to work effectively in a team environment
  • Previous experience in sales or customer service is a plus
  • High school diploma or equivalent required

Job Duties

  • Establish customer relationships and follow up with customers as needed
  • Use a customer-focused, needs-based review process to educate customers about insurance options
  • Develop leads, schedule appointments, identify customer needs, and market appropriate products and services
  • Assist customers in understanding and selecting insurance and financial products
  • Collaborate with team members to meet agency sales and service goals
  • Maintain accurate customer records and documentation
  • Participate in ongoing training and development activities to stay current with industry trends

Job Location

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