Receptionist - State Farm Agent Team Member

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $40,000.00 - $90,000.00
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Benefits

401(k) matching
Company parties
competitive salary
Flexible Schedule
Paid Time Off
Signing bonus
Training & development
Bonus based on performance
health benefits
Hourly pay plus commission/bonus
Growth potential/Opportunity for advancement within my office
Paid time off (vacation and personal/sick days)
Valuable career-building experience

Job Description

Restko State Farm is a trusted independent insurance agency located in Park Ridge, Illinois, dedicated to providing comprehensive insurance and financial services tailored to meet the diverse needs of our community. Our team is committed to helping people manage the risks of everyday life, recover from unforeseen events, and realize their life goals through personalized support and expert advice. As part of the larger State Farm family, our agency offers a wide range of insurance products including auto, home, life insurance, and retirement planning services. Although State Farm agents are independent contractors, they take pride in fostering a customer-centric environment... Show More

Job Requirements

  • High school diploma or equivalent
  • previous customer service experience preferred
  • ability to handle multiple tasks efficiently
  • strong organizational skills
  • excellent verbal and written communication skills
  • proficiency with office software and technology
  • ability to work as part of a team
  • reliable and punctual

Job Qualifications

  • Dedicated to customer service
  • able to effectively relate to a customer, answer their questions, and anticipate their needs
  • excellent communication skills to assist customers and coordinate with other agency team members
  • proactive in problem-solving

Job Duties

  • Establish customer relationships and follow up with customers as needed
  • provide prompt, accurate, and friendly customer service including responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification
  • use a customer-focused, needs-based review process to educate customers about insurance options
  • use exemplary communication to efficiently meet the needs of customers while promoting the development of our business

Job Location

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