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Biolife Plasma Services

Receptionist - Spanish Speaking

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $16.00 - $1.00
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Work Schedule

Weekend Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
401(k) plan with Company Match
Short-Term Disability coverage
long-term disability coverage
basic life insurance
Tuition Reimbursement
paid Volunteer Time Off
company holidays
Paid sick time
Paid vacation
well-being benefits

Job Description

Takeda is a renowned global biopharmaceutical company dedicated to developing innovative medicines and advancing patient care worldwide. With a commitment to transforming patient outcomes, Takeda specializes in discovering and delivering novel specialty pharmaceuticals centered on rare diseases and other complex medical conditions. As a patient-focused organization, Takeda fosters an inclusive and collaborative workplace where innovation, excellence, and a passion for better health are the guiding principles of every employee. Certified as a Global Top Employer, the company supports career growth and personal development while encouraging employees to contribute meaningfully toward a brighter future for patients across the globe.
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Job Requirements

  • High school diploma or equivalent
  • Ability to walk and/or stand for the entire work shift
  • Will work evenings, weekends, and holidays
  • Ability to lean, bend, stoop, crouch, and reach above shoulders and below knees
  • Ability to lift 1 to 5 lbs., and occasional lifting of materials up to 32 lbs. and rarely 50 lbs.
  • Fine motor coordination, depth perception, and ability to hear equipment from a distance
  • Prolonged glove wear due to potential exposure to bloodborne pathogens
  • 1 or more years minimum experience working in a customer or patient facing role is helpful

Job Qualifications

  • High school diploma or equivalent
  • Minimum of one year experience working in a customer or patient facing role is helpful
  • Excellent communication and interpersonal skills
  • Ability to work collaboratively within a team
  • Basic computer proficiency
  • Strong organizational skills
  • Ability to follow company policies and procedures

Job Duties

  • Answer phones and greet all visitors to the facility including new and repeat donors promptly exhibiting customer service skills
  • Assist donors with appointments
  • create or pull donor record files
  • Provide customer service to donors (external) and fellow employees (internal)
  • Maintain orderly filing system, purging records
  • Report to the center management team in identifying operational opportunities for continuous improvement
  • Initiate changes to center processes through use of company approved procedures

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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