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Receptionist - Spanish Speaking

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Exact $16.00
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Work Schedule

Weekend Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
401(k) Plan
short-term disability
long-term disability
Life insurance
Tuition Reimbursement
paid Volunteer Time Off
company holidays
sick leave
Paid vacation

Job Description

Takeda is a global biopharmaceutical leader dedicated to transforming patient care through the development of novel specialty pharmaceuticals and best-in-class patient support programs. With a strong commitment to innovation, inclusion, and excellence, Takeda strives to provide better health and a brighter future to people around the world. Certified as a Global Top Employer, the company fosters a collaborative, inclusive workplace that empowers its employees to grow and make meaningful contributions in the field of healthcare. Takeda's focus on patient-centric values is reflected in its supportive work environment and dedication to improving the lives of patients with rare diseases.

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Job Requirements

  • High school diploma or equivalent
  • Ability to walk and or stand for the entire work shift
  • Will work evenings, weekends, and holidays
  • Ability to lean, bend, stoop, crouch, and reach above shoulders and below knees
  • Ability to lift 1 to 5 lbs, and occasional lifting of materials up to 32 lbs and rarely 50 lbs
  • Fine motor coordination, depth perception, and ability to hear equipment from a distance
  • Because of potential exposure to bloodborne pathogens (risk level 1), 90% of work tasks require prolonged glove wear
  • 1 or more years minimum experience working in a customer or patient facing role is helpful

Job Qualifications

  • High school diploma or equivalent
  • Minimum one year experience in a customer or patient facing role is helpful
  • Strong customer service skills
  • Effective communication skills
  • Ability to operate office equipment and manage records
  • Familiarity with appointment scheduling
  • Ability to work well in a team environment
  • Basic computer proficiency

Job Duties

  • Answer phones and greet all visitors to the facility including new and repeat donors promptly exhibiting customer service skills
  • Assist donors with appointments
  • create or pull donor record files
  • Provide customer service to donors (external) and fellow employees (internal)
  • Maintain orderly filing system, purging records
  • Report to the center management team in identifying operational opportunities for continuous improvement, initiating changes to center processes through use of company approved procedures

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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