
Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $16.00
Work Schedule
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401(k) Plan
short-term disability
long-term disability
Life insurance
Tuition Reimbursement
paid Volunteer Time Off
company holidays
sick leave
Paid vacation
Job Description
Takeda is a global biopharmaceutical leader dedicated to transforming patient care through the development of novel specialty pharmaceuticals and best-in-class patient support programs. With a strong commitment to innovation, inclusion, and excellence, Takeda strives to provide better health and a brighter future to people around the world. Certified as a Global Top Employer, the company fosters a collaborative, inclusive workplace that empowers its employees to grow and make meaningful contributions in the field of healthcare. Takeda's focus on patient-centric values is reflected in its supportive work environment and dedication to improving the lives of patients with rare diseases.
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Job Requirements
- High school diploma or equivalent
- Ability to walk and or stand for the entire work shift
- Will work evenings, weekends, and holidays
- Ability to lean, bend, stoop, crouch, and reach above shoulders and below knees
- Ability to lift 1 to 5 lbs, and occasional lifting of materials up to 32 lbs and rarely 50 lbs
- Fine motor coordination, depth perception, and ability to hear equipment from a distance
- Because of potential exposure to bloodborne pathogens (risk level 1), 90% of work tasks require prolonged glove wear
- 1 or more years minimum experience working in a customer or patient facing role is helpful
Job Qualifications
- High school diploma or equivalent
- Minimum one year experience in a customer or patient facing role is helpful
- Strong customer service skills
- Effective communication skills
- Ability to operate office equipment and manage records
- Familiarity with appointment scheduling
- Ability to work well in a team environment
- Basic computer proficiency
Job Duties
- Answer phones and greet all visitors to the facility including new and repeat donors promptly exhibiting customer service skills
- Assist donors with appointments
- create or pull donor record files
- Provide customer service to donors (external) and fellow employees (internal)
- Maintain orderly filing system, purging records
- Report to the center management team in identifying operational opportunities for continuous improvement, initiating changes to center processes through use of company approved procedures
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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